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Browse our Knowledge Base articles to find answers to your questions about financial aid, student billing, and academic services. If you are unable to find the answers, you can submit a service request.

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OneStop Live Support Hours
Monday - Thursday: 8:00AM - 8:00PM ET 
Friday: 8:00AM - 4:30PM ET

OneStop Chat Hours
Our AI-powered ChatBot is available around the clock to answer your questions.  If you manage to stump it (challenge accepted!), don’t worry — a live team member will jump in and get back to you as soon as possible. 

Visit the Chat page and click the chat button in the bottom right corner to get started.


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